I like working for BBVA Compass Bank. - Customer Experience Manager BBVA Employee Review

4.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

I have meet a lot of amazing people working for BBVA Compass Bank. I worked for the company for 4 years left and went to work for Verizon Wireless for a year and a half then returned, The management team is amazing and I am very happy to be apart of it. Everyone of my superiors are very personable and down to earth so I have no issuing going to management if i have a problem.

Cons

My only con is with the pay scale. I had to leave to leave the company and return to actually get the pay I knew i deserved. One of my associates has not had a raise in three years.

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BBVA Response
7y
Thanks for taking the time to leave a review. We’re happy to hear you’re building great relationships with other team members and enjoying your time at BBVA. We appreciate your feedback regarding compensation and will be sharing it with the appropriate leaders. If you’d like to provide more input so that we can make improvements, please reach out to us at 1-888-474-3575 or any of the bank’s anonymous reporting channels.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

amazing company if you're looking to grow into your financial career. Offers plenty room for growth.

Cons

It takes a while to break out of the retail banking side of the finance world.

2.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

BBVA as a whole, it has a very friendly work environment and has a unique culture unlike any other bank in midtown

Cons

That being said, any team or department that lefts unchecked can end up becoming toxic which happened at my team. There was a VP/ED who was mistreating me to a point where it was a violation of the code of conduct and was impacting my overall internship experience and my chances at a full time job because this ed/vp was allowed to mistreat based on personal biases against me. I reported it to our manager during our midterm meeting to which I phrased it as “he was in violation of the code of conduct and has been abusive”. Instead he yelled at me during the meeting because he didn’t want to lose someone who downgraded from a BB that he got for cheap. He said in the end of the meeting he would talk with the Ed/vp but a month later he pulled me into a room with HR and said today was the last day of my internship. Very unprofessional as he clearly sided with the toxic Ed/vp and booted me out because he didn’t want to lose the Ed/vp even if he was in violation of the code of conduct. Horrible experince and everyone in my team failed to uphold to professional decency. As long as everyone in that team is still there would not recommend this team at BBVA unless something structurally changes.

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