Don’t expect increases - Customer Service Representative (CSR) BD Employee Review

1.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Free coffee - but only during your assigned break times

Cons

No room for growth Raises are minuscule- less than $1! Management is atrocious Expect a bad call center type of working environment Have to let the whole team know when you are going to the restroom and when you get back. No proper HR onboarding.

Explore other reviews about BD

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Manager and nice benefits

Cons

Travel and Budget process stringent

1.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Chaotic environment forces quick growth. Treat it as a resume builder and then find a more stable opportunity.

Cons

Constant backorders due to poor management. Likely to have more changes in leadership team(s) than years spent at the company. Unethical leaders that act like high school bullies and cling to titles rather than create a supportive environment. Employees constantly left in the dark due to lack of meetings or failure of leaders to even learn what their teams are working on. Constant reorgs with no consideration of impact to teams or business continuity. Frequent cases of falsified performance reviews to push out whistleblowers with complicit HR teams. Quality policy is a joke. RTO push to high COL areas with no relocation support, onboarding, seat and laptop assignment - only to lay off entire teams within a year just to repost the same position and ask laid off employees to re-apply.

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