Horrible leadership - Member Consultant II BECU Employee Review

2.0
Apr 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Ok pay and benefits. That's really it.

Cons

Difficult goals to reach bonus. Management is feckless and two faced. If you get behind your goals they give you more and more busy work, putting you further behind. Micromanaged to no end and they will fire an entire branch before they admit the flaws in how business is done! Horrible hours. Zero work life balance.

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BECU Response
1y
Thank you for taking the time to share your honest feedback. We understand how difficult it can be to share concerns, and we genuinely appreciate your perspective. We’re glad to hear that you find the pay and benefits satisfactory, but it’s clear that other aspects of your experience have been deeply frustrating. We want to acknowledge the challenges you’ve described, including the difficulty of achieving goals, the impact of management practices, and the lack of work-life balance. These are significant concerns, and we understand how they can contribute to feelings of dissatisfaction and burnout. Your advice to management highlights an important opportunity for growth and improvement. Reinforcing employees’ strengths, addressing workloads thoughtfully, and ensuring leadership is equipped to support their teams effectively are areas we take seriously. Feedback like yours helps us reflect on how we can create a more supportive and productive environment, and we will ensure that this is shared with the appropriate leaders and channels. We value your input and remain committed to making improvements that benefit both our team members and the organization as a whole. Thank you again for your candid feedback. It’s through voices like yours that we can identify meaningful changes to foster a workplace where everyone feels valued and supported.

Explore other reviews about BECU

5.0
Mar 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Self manage, managers don’t micro manage. Remote work. Great benefits. Good culture. Competitive pay.

Cons

There can be lots of changes when you’re hired.

1
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BECU Response
3mo
Thank you for sharing your feedback. It’s great to hear that you value the autonomy in your role, the trust from managers, and the flexibility of remote work. It’s also encouraging to see benefits, culture, and pay recognized as positives — those are important parts of the overall experience. We also understand your point about the pace of change, especially early on. Starting a new role can already be an adjustment, and navigating changes at the same time can add complexity. While change is often part of growth and improvement, your perspective is a helpful reminder of the importance of clear communication and support during those transitions. Thank you again for taking the time to share your experience.
1.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

There are many employees who care about the mission, values, each other, and members.

Cons

Within the Technology organization, there is growing concern regarding the consistency and transparency of hiring and promotion practices following the 2023 CTO transition. Over a relatively short period, the composition of senior leadership changed significantly, with a large percentage of new hires and promotions appearing to originate from overlapping professional networks, referral pipelines, or ethnic background. There is perception that advancement opportunities increasingly favored candidates connected to existing leadership circles, raising concerns about whether hiring standards and evaluation processes are being applied consistently across Tech. As these leadership changes cascaded through reporting structures, teams became increasingly homogeneous in background and prior affiliations. This contributed to employee concerns about reduced diversity, diminished internal mobility, and the potential for affinity bias in hiring and promotion decisions. The resulting leadership composition also became noticeably less diverse over time, which contributed to perceptions of affinity bias and employees outside the dominant leadership network can appear sidelined in promotions, influence, and career growth opportunities, contributing to a perception of favoritism and inconsistent standards. As leadership composition became noticeably less diverse, the corresponding teams become less diverse as well.

2
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BECU Response
1mo
Thank you for taking the time to share your feedback. We appreciate your recognition of the many employees who remain deeply committed to our mission, values, members, and one another. Those connections are an important part of what makes the organization special. We also understand the concerns you've raised regarding hiring, promotion practices, and career growth opportunities within Technology. Perceptions of fairness, transparency, and equal opportunity can have a significant impact on trust and engagement. When employees question whether processes are being applied consistently, it’s important that those concerns are heard and thoughtfully considered. We will ensure this feedback is shared. Your advice around transparency, accountability, and independent review is noted. Building confidence in hiring and advancement processes requires ongoing attention and a commitment to ensuring employees feel opportunities are accessible, merit-based, and clearly communicated. Thank you again for sharing your perspective. Feedback like yours helps inform important conversations about culture, trust, and employee experience.
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