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BELAY

Engaged Employer

BELAY reviews

They are wolves in sheep's clothing! - Client Success Consultant BELAY Employee Review

1.0
Aug 6, 2024
Client success consultant
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about this company. They pretend to care about their people when really they don't- it's a facade. I drank the Kool-aid for a while, but eventually their true colors came through. If I had written a review within my first year of employment it would have been different than after 2 years. It takes time to see the true colors of management and leadership.

Cons

Most current corporate employees are too afraid to leave an honest review for fear of it being tracked back to them. I know I was! Here's the truth: Leadership is a group of snarky women, think middle school girls playing dress up for work. They put on a great show, selling the corporate culture, praying before meetings, etc. and listing one of their core values as "see something, say something." But the minute you do, prepare to be fired. Their best people have left because the culture has completely changed- gone are the days of the "old" BELAY. The only "old school" BELAY people that are still there are the chosen ones that have played the corporate game, intertwining themselves with the leadership clique. The entire leadership team is crooked and it's really sad. As someone who was hired when the original owners were in place I can honestly say it's tragic how the company has gone down. They also have a history of firing pregnant women and others protected under the disability act.

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BELAY Response
1y
Thank you for taking time to leave a review. We are disappointed to hear that you felt this way about your experience with our organization. Through our growth and evolution, we have remained committed to upholding our core values. Our team strongly values feedback, transparency, and welcoming the contrarian as part of our organization's culture. We are sorry you felt your experience did not reflect this commitment. While we respect your perspective, we want to emphasize that our dedication to our values and the well-being of our team remains unwavering. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Explore other reviews about BELAY

5.0
Jun 23, 2026
Executive assistant
Recommend
CEO approval
Business Outlook

Pros

Working for Belay has completely changed our family! We now have the ability to truly prioritize what we find most important. Belay also makes the onboarding process so smooth. They were with me and so encouraging through every step!

Cons

None - I have been nothing but impressed with Belay!

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BELAY Response
3w
Thank you for sharing your experience as a Executive Assistant! We’re thrilled that you appreciate our remote work lifestyle and culture. Your feedback motivates us to keep building a great environment. Thank you for being a part of BELAY!
1.0
Jul 15, 2026
Client support
Recommend
CEO approval
Business Outlook

Pros

Remote Home Office Opportunity to support clients Friendly coworkers who genuinely want to help one another

Cons

Leadership lacked clear communication and consistent direction. Training and onboarding were disorganized, making it difficult to understand expectations. Frequent changes in priorities and processes created unnecessary confusion. Employees were often evaluated on expectations that had not been clearly communicated. Departments did not always appear to be aligned, resulting in inconsistent guidance and decision-making. Attempting to get help was often frustrating, as employees frequently seemed just as confused. Emails and support tickets sometimes took a week or longer to receive a response.

1
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BELAY Response
2d
Thank you for taking the time to share a reflection on your experience as a Client Success Consultant. We’re grateful for the years you invested in serving clients and supporting your teammates, and we appreciate the care you clearly still have for the people and the work. We take your feedback seriously, particularly around managerial support, support tickets and onboarding. The CSC role sits at the center of the client and contractor experience, and we recognize that carrying a large portfolio and navigating complex situations can be taxing without the right level of support and resourcing. Your comments reinforce the importance of ensuring our teams feel equipped, heard, and supported in the work they do every day. Your observations about leadership priorities and goals are important as well. As we continue to evolve as an organization, we are actively evaluating how we create clearer pathways for advancement, strengthen leadership stability, and ensure compensation and career progression remain competitive and sustainable. Thank you again for sharing your perspective with such honesty and professionalism. We’re grateful for the contributions you made during your time with BELAY and wish you continued success in your career and the next season ahead. Warmly, The BELAY Team
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