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BEST Crowd Management

Part of GardaWorld

Engaged Employer

Crowd Control isn't exactly what I imagined - Security Guard BEST Crowd Management Employee Review

4.0
Oct 15, 2023
Recommend
CEO approval
Business Outlook

Pros

It's been absolutely perfect for my situation in regard to my home and family situation. The schedule is very flexible in the way I work as much or as little as I'd like to. My higher ups are all generally very friendly and the vibe is always positive!

Cons

There is an incredible lack of direction about almost everything. The atmosphere is almost too relaxed at times. While we keep everyone else safe, I sometimes feel our safety is possibly on the line.

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BEST Crowd Management Response
2y
Thank you for sharing your thoughts on your experience at BEST Crowd Management. We're thrilled to hear that our flexible schedule has been a great fit for your home and family situation, and we appreciate your positive feedback about the team's friendly vibe. Your concerns are duly noted as we will always prioritize the safety of everyone, including our incredible team. We encourage you to reach out to our BEST HR team at best.hr@garda.com to address any further concerns you may have. Thank you so much for being a valued member of our team, we appreciate you greatly!

Explore other reviews about BEST Crowd Management

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Professional, Friendly, Team Driven, Great Opportunities

Cons

I have no cons at the moment

2.0
Oct 8, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are job advancement opportunities if you work there long enough.

Cons

The initial red flag I notice in orientation was how much profit was emphasized in orientation/training. Which played out to be on brand because the major concern was getting people to post rather than an emphasis on actual job training. A new hire who’s never worked a large event…. Doesn’t matter…. Get them to post. And as you can imagine, issues arise and someone’s going to get chewed for it. There isn’t a true concern about having a good product just putting bodies in a spot to fulfill a staffing order. There aren’t concise and well thought out plans for actually solving issues, it’s typically a figure it out without compromising the bottom line approach. There isn’t much of a “let’s figure this out together” and move forward mentality. Many grew their careers within the BEST bubble, which does show availability of career growth but on the flip side there isn’t much diversity of thought on attacking opportunities/issues. Much more of a let’s do what we’ve always done and hope for the ‘best’ and a sigh of relief if things go well and a witch hunt when the obvious high probability thing happens. A work day feels like battling complacency, tight budgets, and cliquey behavior.

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