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BEST Crowd Management

Part of GardaWorld

Engaged Employer

flexibility - Guest Services BEST Crowd Management Employee Review

4.0
Jul 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You get to choose your availability and see some great events. They also pay for your unarmed security certificate training.

Cons

They say they give you a one 20 min break per shift but it rarely happens, even on long shifts over 8 hours. Nobody is allowed to abandon their post so there is no way to let a supervisor know we need to use the restroom or take a break.

Explore other reviews about BEST Crowd Management

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Professional, Friendly, Team Driven, Great Opportunities

Cons

I have no cons at the moment

2.0
Oct 8, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are job advancement opportunities if you work there long enough.

Cons

The initial red flag I notice in orientation was how much profit was emphasized in orientation/training. Which played out to be on brand because the major concern was getting people to post rather than an emphasis on actual job training. A new hire who’s never worked a large event…. Doesn’t matter…. Get them to post. And as you can imagine, issues arise and someone’s going to get chewed for it. There isn’t a true concern about having a good product just putting bodies in a spot to fulfill a staffing order. There aren’t concise and well thought out plans for actually solving issues, it’s typically a figure it out without compromising the bottom line approach. There isn’t much of a “let’s figure this out together” and move forward mentality. Many grew their careers within the BEST bubble, which does show availability of career growth but on the flip side there isn’t much diversity of thought on attacking opportunities/issues. Much more of a let’s do what we’ve always done and hope for the ‘best’ and a sigh of relief if things go well and a witch hunt when the obvious high probability thing happens. A work day feels like battling complacency, tight budgets, and cliquey behavior.

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