Experience - Customer Service Representative (CSR) BGE Employee Review

1.0
Sep 8, 2023
Recommend
CEO approval
Business Outlook

Pros

Co workers were easy to get along with

Cons

Some of us agents experienced miscommunication and when management were advised of this either no answer/response or another different answer was given. Bge also done the same listed above when someone reached out for clarification.

Explore other reviews about BGE

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance Benefits Compensation Leadership

Cons

Old systems Pay relative to other industries Mobility Limited hybrid schedule

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work life balance and culture

Cons

Slow advancement with lots of middle management

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