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BMO Financial Group

Engaged Employer

Close to work, but poor culture and outdated systems - Customer Service Representative BMO Financial Group Employee Review

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

It was close to where I worked and I wanted to get back into a 9-5

Cons

The culture was not great at all. My branch had been recently acquired by BMO, and the management only pushed sales and what needed to be improved upon, hardly ever considering branch success. Also, their software for day-to-day operations is very old and not streamlined for employee or customer success.

Explore other reviews about BMO Financial Group

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture that gives ample responsibility

Cons

Long hours in a demanding environment

2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big corporation with good benefits.

Cons

Managers make too much on our backs. Managers get to have lot more flexibility and fun on corporate card. Growth is very stagnant. Some managers treat you like factory workers and won’t let you leave at 4:45ish

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