Pros
Sounds decent when you tell people that you work at "BANK". Internal online training is pretty good. But system super slows and information are too repetitive. Wasting of time.
Cons
- Compensation is top one or two lowest compared with other bank like TD & RBC. Benefit is really very basic, you have to pay around $600/yearly of your medical insurance even you choose the basic plan. But, you have no choice not to take any insurance. Feel like you have to bring money to work instead of you earn money from work. - No sponsorship for continuous education. They sponsored you only on those "a must" license that you need at work. - You will got bug by your manager at least 3 times a day like taking medicine. That's the management requirement to bug all sales related position including, Customer Service Representative (Tellers), Financial Services Manager, Financial Services Coordinator, etc... no matter you help them earn a lot or not. I understand that many sales overcome this problem, bug by their manager when you don't meet your target. However, not than often "3 times a day"! - Internal system is sucks, always hang...always hang 5-10 minutes is very common when assisting customer in some transactions. So embarrassing and frustrated. - It "upgraded" its HR system, requires all employees no matter full time/part time to key your work hour weekly, or no pay. They have a OT policy that you can claim OT. However, the manager will never allow you to get your OT back.