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BMO Financial Group

Engaged Employer

BMO OUTSOURCING JOBS TO INDIA. BMO cutting front line staff - Branch Manager BMO Financial Group Employee Review

1.0
Dec 5, 2013
Recommend
CEO approval
Business Outlook

Pros

I have nothing good to say about a company that calculates customer wait times and chooses to increase these wait times from 3 minutes to 5-7 minutes to save money, to pad executive bonuses.

Cons

Cutting front line CSR jobs in Calgary. Went from one VP in Calgary to 8 VP's in November to "bring staff closer to the customer".

Explore other reviews about BMO Financial Group

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture that gives ample responsibility

Cons

Long hours in a demanding environment

1.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Lots of products and services. Tons of potential!

Cons

In order to be a top performer, you have to be willing to break the law and accept that the company wants you to violate BSA regulations related to KYC, CDD, and EDD.

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