Pros
- Most roles are hybrid in-office/WFH, but it depends on your particular manager and the bank at large is pretty resistant to the idea of remote work. - Dress for your Day policy is reasonable but still kind of the bare minimum for attracting a younger workforce. - Upper management is visible and accessible, but how much actually gets accomplished at that level? Difficult to say.
Cons
- Deeply traditional approach to banking on the back end. You want to tout being the bank of small businesses and underserved communities, which is great! But make that more than lip service, to your customers as well as your employees. - Benefits are lackluster. I had more comprehensive coverage at a lower per paycheck cost (proportionally) working an hourly call center job than I did as a salaried back office employee at BMO. - Compensation leaves something to be desired: you aren't competing with other banks in the Loop or in this business segment at large. You understaff and expect that staff to be hyper productive all the time without compensation to match, certainly given the primary market in which you operate. Try saving money reducing turnover and retraining individuals rather than being stubborn and wasting resources on the constant churn.