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BMO Financial Group

Engaged Employer

BMO Sucks - Customer Service Representative (CSR) BMO Financial Group Employee Review

1.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the people are fairly nice.

Cons

POOR training (seriously inadequate, guess they were trying to save a buck) Poor pay / benefits ($10 grub hub coupons last year. Wow what a bonus.) You are micro-managed to death to create compliance job security Abusive Customers all day long / every day Managers throw you under the bus whenever they can Crap Technology which crashes / locks up AT LEAST once a day Antiquated procedures that you have to deal with ZERO career path unless you want to stay in the call center staff Management makes your job harder / more complicated each passing week

Explore other reviews about BMO Financial Group

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good culture that gives ample responsibility

Cons

Long hours in a demanding environment

2.0
Jun 29, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big corporation with good benefits.

Cons

Managers make too much on our backs. Managers get to have lot more flexibility and fun on corporate card. Growth is very stagnant. Some managers treat you like factory workers and won’t let you leave at 4:45ish

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