If I could give it negative stars I would. - Customer Service BMO Financial Group Employee Review

The management sucks, too much micromanagement, this place makes you feel anxiety getting out of bed everyday, they monitor you 24/7, their procedures suck you have to put the customer on hold constantly to read 12 paragraphs, customers often scream how much BMO sucks, the onboarding sucks, the training sucks, the rules for attendance suck, they want you to be glued to your phone without potty breaks, they give the call center too much access on accounts so it’s easy to mess things up did i mention constantly being observed