Morale is extremely low in the retail sector of this company - Service Manager BMO US Employee Review

2.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits start on the date of hire and are extensive. Company offers benefits to all employees who work at least 20 hours weekly.

Cons

Medical insurance is expensive. Lots of micromanagement from higher up. Not making goals is never because the goals are way too aggressive (according to management). It is always because employees aren't trying hard enough or because we aren't doing it the right way. The product package for customers is mediocre at best and does not entice them to be referred more products.

Explore other reviews about BMO US

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, growth, good bonus

Cons

Lean team, nights / weekend deployments

1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: • Great coworkers who foster a supportive team environment. • Strong commitment to community engagement and involvement. • Attractive annual bonuses and competitive quarterly compensation.

Cons

Cons: • High levels of sales pressure, which can be overwhelming at times. • Concerns about management, particularly after the hiring of former Bank of America leadership; implementation of their sales culture. • Recent changes to branch names (now referred to as Financial Banking Centers) suggest a shift towards Bank of America's practices. • Many branch managers are on performance improvement plans and face pressure to meet 100% of their goals weekly, leading to a stressful work environment. • There are reports of unethical sales practices that may require regulatory attention. Overall: BMO offers a positive work atmosphere with great benefits, but the increasing sales pressure and management issues may raise concerns for potential employees.

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