Personal Banker - Personal Banker BMO US Employee Review

1.0
Oct 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Pension is nice. Not a whole lot of that around anymore. Buildings are pretty and have nice landscaping. They also, at my workplace offer free parking!!

Cons

Require a 6 day work week totaling 40 hours. No quality of life. I was told this is what is best for the bank, what about me, your employee? Sales goals go up, commission goes down. "The bank that defines great customer service", this is NOT so. BMO only cares about sales. They really care less about the customer unless you bring us all of your money. Once we have your money, you are then a #. You are nobody. POOR technology, promises of updates that never come. Always changing the rules, no consistency. As an employee, they definitely do not care about you. Good luck requesting time off, there are not enough employees to cover you absence. The bank runs on a skeleton crew ALWAYS, every branch. EXTREMELY micro-managed. SalesForce, a micromanagement tool, is used to track every breath you take. Management tells you to falsify input into this system. That will give you insight to the ethics at BMO Harris. Heed my warning.

Explore other reviews about BMO US

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team, growth, good bonus

Cons

Lean team, nights / weekend deployments

1.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: • Great coworkers who foster a supportive team environment. • Strong commitment to community engagement and involvement. • Attractive annual bonuses and competitive quarterly compensation.

Cons

Cons: • High levels of sales pressure, which can be overwhelming at times. • Concerns about management, particularly after the hiring of former Bank of America leadership; implementation of their sales culture. • Recent changes to branch names (now referred to as Financial Banking Centers) suggest a shift towards Bank of America's practices. • Many branch managers are on performance improvement plans and face pressure to meet 100% of their goals weekly, leading to a stressful work environment. • There are reports of unethical sales practices that may require regulatory attention. Overall: BMO offers a positive work atmosphere with great benefits, but the increasing sales pressure and management issues may raise concerns for potential employees.

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