Toxic work environment - Anonymous employee BNSF Railway Employee Review

1.0
Nov 1, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Retirement benefits are a pro.

Cons

I'm a mid career professional and went to work at the corporate headquarters in Fort Worth as I thought it would be a great career opportunity with solid retirement. After the first month, I regretted my decision. The work environment at headquarters is the worst I have seen in my career. There is no team work at BNSF - it is about who can get ahead the fastest. And generally those that rise in the organization aren't high performers that contribute positively to the organization- they are the ones that actively seek opportunities to make others looks bad in order to make themselves look better. The performance management system supports this approach. Employees are not discussed in the leveling meetings for their accomplishments against their goals. Employees are graded based on politics. HR is also no help to employees or managers. They make inexcusable mistakes and are not held accountable, and use questions you may ask against you or the employee. Every day at BNSF you have to prepare to go into battle. The EVP and VPs will get up at staff meetings and say "this is the best company in the world to work for.." as if saying it over and over again will make it come true. BNSF spends millions of dollars a year on putting its salaried staff through People Leader Training and has for many years, but when the VPs and General Directors don't use the training or hold themselves of their direct reports accountable for ethics or their behavior, then no one else will. BNSF, and the railroad industry in general, are known for their bad leadership, lack of ethics, and culture. If you stay too long (more than five years), finding a job in another industry will be difficult. If you are a hard worker, that likes to win, and work in a team environment, BNSF is not for you.

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5.0
Jul 8, 2026
Recommend
CEO approval
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Pros

-Great Benefits -People Forward culture -Railroad Retirement

Cons

-Some working policies are as forward as they can be for a railroad but are not as flexible compared to other industries

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and strong coworkers across the organization. The company offers competitive pay, strong benefits, and good overall stability. There are many experienced employees who care about the work and are willing to help others succeed.

Cons

The organization can be very hierarchical, which sometimes makes it difficult to drive change or move quickly. Decisions often require multiple layers of approval, so it can take longer than expected to finalize direction or make progress. There is also limited flexibility compared to what many other companies offer, especially when it comes to working arrangements.

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