Pros
There were some nice people
Cons
Lots of process and software changes that do not make sense Long hours - there's a minimum but you're expected to work way more than that. They want to reduce hours worked but the charge hours keep increasing as the company gets closer to the deadline. Some employees work 70-80 hour weeks just to be "lucky enough" to get even 60 billable hours Salary is not at market, competitive, or fair - new hires for levels below me were paid as much as me Laid off with no explanation Receiving final pay and severance pay after being laid off took a long time - even sending emails to follow up, don't expect a response from HR No room for career growth Noticed lots of "inner circles" and favoritism. Can't move up without being in the circle You need to watch your own back here. No one will advocate for you. Lots of conflicting instructions making it hard to get work done within budgeted hours No work/life balance - forget about family obligations. "You don't get paid to take care of family." CEO mentions "we are ahead of the times" but they are so behind Firm boasts that no other firm provides the same research tools that BPM makes available to employees but all research tools provided to employees are used at other firms Not very much help/assistance from higher management You're expected to know everything after a training. The trainings aren't very good quality and the notes are not very useful. There are lots of trainings right before the season starts (normally two 2-hour trainings a day for 2 weeks) but you're also expected to STILL meet the 55-60 billable hour charge goal. Used floating cultural holiday for my culture's new year and was denied Not exactly sure what the values of the firm are. "Because People Matter" - Employees and clientele don't really matter here unless the employees can bring in money and clients can pay $5k minimum for a simple W-2 return Lots of mental and emotional stress - not worth the pay. You're really just a number here that can be replaced at any time. You can get 100 tax returns out AND be under the budget hours for every client you work on (this should be a good thing), have availability to take on more work and STILL be laid off while someone else who worked on only 20 returns, exceeded the budgeted hours for majority of the clients and they wpuld STILL keep their job because they met their budget billable charge goals for the week.