Q: What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

Question 1

Does BT Group pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

Question 2

How satisfied are employees working at BT Group?

Accepted Answer

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

Question 3

What are the top reviewed jobs at BT Group?

Accepted Answer

Project Manager (357), Software Engineer (199), Associate (165), Customer Service Representative (156), Account Manager (151), Network Engineer (147), Sales Advisor (127), Manager (117), Analyst (113), Customer Service Advisor (113), Sales (98), Engineer (95), Customer Service (87), Senior Consultant (87), Finance Manager (83)

Question 4

What are the pros of working at BT Group according to real employee reviews?

Accepted Answer

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1293 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 614 reviews)); "Benefits  and leaves are good" ((in 429 reviews)); "World ethics is good and culture" ((in 331 reviews)); "Pay is good and hours are also flexible." ((in 320 reviews))

Question 5

What are the cons of working at BT Group according to real employee reviews?

Accepted Answer

"Low salary and any additional money even when you get a promotion for a higher position" ((in 412 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 217 reviews)); "Can be quite demanding and long hours" ((in 110 reviews)); "Every 3 years Senior Management will change" ((in 99 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 86 reviews))

Question 6

What are employees saying about BT Group layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

Question 7

What are the top reviewed BT Group locations?

Accepted Answer

New York, Dallas, Irving, Atlanta, El Segundo, Reston, Chicago, Los Angeles, Princeton, Chesapeake, Houston, Boston, Quincy, Coppell, Denver, Washington, Indianapolis, Cincinnati, Mountain View, Santa Clara, Westminster, Braintree, Nutley, San Francisco, Seattle, Newark, Detroit, Tulsa, Columbus, Broomfield

BT Group

Telecom industry is changing and BT GS is slow to adopt. - Head of Sales BT Group Employee Review

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