Can do better! - Customer Service Planner BT Group Employee Review

Poor middle management, de moralised work force, constant re organisation and Uncertainty with regards to future prospects of employment. The long term future does not look bright for most employees with down sizing of the work force every year and to top this off BT are now to review our pension arrangements with most of the work force 20-30 years into the Pension agreement! Management of the work force can be at best described as incompetent with people's skills ignored and the use of inferior contractors across the country with no contract supervision because it has been deemed that these contractors do not need it. This has resulted in poor qaulity installations and at times dangerous working practice from unskilled individuals.