Pros
Flexibility (Home-working etc) Decent working environment Excellent experience Plenty of opportunity to grow and take more on - just don't expect a promotion
Cons
Very long hours - With many agency and contracted employees being rolled off during 2009 - the pressure has increased significantly on the remaining employee base, many if not most of my colleagues are currently working 50+ hours per week. Pay frozen for the 09/10 Financial Year. Performance management has become ridiculous, reams of documentation and evidence are necessary to achieve even a basic "not underperforming" rating, and even that doesn't guarantee you won't be placed on a performance improvement plan which is hardly encouraging - meaning people are constantly pre-occupied with documenting their own activity instead of actually working. This is in part to weed out under performing staff (of which there are many), but BT needs to find a better way to manage this problem.