Pros
Originally I was part of INS before the full buy out by BT. INS was a great place to work with fantastic, energetic and smart folks. BT then rolled them up into the company fully and the entire work force changed its tone. Layoffs after layoffs and then came the reduction in staff to deliver clients a better cost. If your running a professional services group you would have to take a long look at the business model BT is now going to be running. Cheaper labor does not equal quality work. Its sad to see what they have done to a great successful business.
Cons
Lack of contact with management. Lack of partner training relationships even though they have multiple partner relationships. No job security. Went from regional travel to global travel. Horrible HR practices.