Audio Conferencing Lead Agent - Anonymous employee BT Group Employee Review

3.0
Oct 7, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Job was enduring and simple to do, and provided a feeling of satisfaction, and had alot of freedom to perform your duties at a comfortable pace

Cons

It was contracted base, and the company did not wish to hire directly. There was alot of conflict with the company itself and they began to outsource. Also, since they were outsourced to contracts there were no benefits really.

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5.0
Jun 6, 2026
Recommend
CEO approval
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Pros

Good money, so good money

Cons

Long hours very long hours

3.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

The people there were great.

Cons

The company doesn't seem to understand the current security market.

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