Health Hazards, Low Pay, Poor Management, Low Quality Science - Study Technician BTS Research Employee Review

1.0
May 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Some great people have come through the doors of BTS Research (formerly known as BioTox Sciences), but they leave just as quickly. The people are largely good, smart individuals stuck in a bad situation.

Cons

The pay is far lower than the average CRO, studies are conducted out of compliance due to the lack of a compliance department over the last eight years, and there is no training program for procedures, health and safety, or anything else for that matter. Training consists of reading through old SOPs and then signing off to say you understand the material. The SOP's they do have are irrelevant to the work they're doing and likely "borrowed" from another company. They have an absolutely head-spinning turnover rate and any attempts to improve processes or ideas presented are immediately shot down by management without any consideration. They have lost sponsors due to the large amount of dishonesty and lack of communication within the company. They also have spyware implanted on every computer so all of the employees' emails, even private messages sent between managers and their employees, are automatically forwarded to management. I cannot overstate the absurdity of the situation enough. If you hear from BTS, RUN in the other direction.

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BTS Research Response
10y
I have to say this is not true because BTS has one of the best Compliance groups I had the privilege to work with, coming from a quality background myself. I am not familiar with any software that BTS has to "spy" on their communications. We have not lost any sponsors as the person states. However we have had to repeat a few studies, which is normal from time to time in a CRO, especially that we hired a new middle management at that time and they were expanding the system from a small company mind frame to a mid size company. the person who put the post may have been confused that some sponsors Test Article is being tested to validate their efficacy. I am proud to work with the team we have built at BTS. They are the best the industry has to offer and the short timers or new talents should be more patient. Thank you

Explore other reviews about BTS Research

5.0
Mar 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Great company to grow and learn at a fast pace. One can really pick up a multitude of skills/technique on a wide variety of animals from mice to NHP. Throughout the years, I have had the chance to work along some phenomenal co-workers. There is plenty of work and the opportunity to develop your skillset is there it is up to one if they want to grow or stall. It also allows you to understand the importance of animal research. It also gives you access to be part of the tremendous work that goes behind a study from writing the protocol, ordering animals, ordering supplies, setting up the study binder's/study schedule, working side by side with the client, etc. If one demonstrates they are up for the challenge BTS Research will stimulate your career direction with all the tools necessary to succeed.

Cons

Not everyone that is hired is built for a CRO type of work, so unfortunately many come and go. This is not always a reflection of the company but more the individual that got hired that was not up for tasks. The amount of work and pace is not for everyone.

1
3.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Opportunity for overtime, husbandry experience, versatile animal experiences, my supervisor during this time was amazing and showed genuine care about their employees, learned so much

Cons

Lab work never stops, request days off very far in advance, and even then some of it wasn't honored well. This job is not for the faint of heart, research is hard to work in if you aren't comfortable with euthanasia

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