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Bally's Interactive

Part of Bally’s

Engaged Employer

Better As Gamesys - Customer Support Bally's Interactive Employee Review

2.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Snacks in the office, friendly and engaging team, PTO, health insurance, nice office

Cons

the workload is intense. ballys doesn't seem to anticipate basic customer needs before expanding or laying off entire divisions leading to frustration from customers who feel ripped off or ignored and the employees who are just trying to assist people in a meaningful way.

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Bally's Interactive Response
2y
Thank you so much for your review, every bit of feedback helps us to make Bally’s Interactive a better place to work. The desire to assist people in a meaningful way is a perfect example of one of our Bally’s DNA: You Make the Difference! We know that our teams put a lot of care into their work, and we want to create the kind of environment that rewards that passion. While the changes we experienced during the early months of 2023 were challenging for many employees, we are confident in the company’s ability to learn and evolve. There are endless opportunities for our company culture and working experience to grow into something truly special, and we are committed to fostering that growth. Feedback like yours is a great way to have your say in how we focus these efforts in the future. Regardless of position or location, we encourage our teams to reach out if they are in need of assistance. Workload difficulties should always be raised with your line manager in order to assess resourcing needs for the team in the coming months. Finally, we invite you to share your feedback with our HR leadership team on feedback@ballys.com if you have any thoughts that you would like to bring to their attention.

Explore other reviews about Bally's Interactive

5.0
Feb 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay good tippers if you are a certain way

Cons

High school drama everyone is so dramatic and to sensitive a comment not even given to them they are offended

1.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Cool office Good location Occasionally free food Beer in fridge

Cons

Everything else. The office is usually a ghost town. Training is poor, exceptionally poor. Trainer acts as if annoyed when you ask a question. HR is remote, unreachable, and does not care about employees. It is clear overall that Bally’s doesn’t care about employees in the slightest. Terrible benefits. You have to pay $150 out of your own pocket to go through licensing. Why do you think we’re working? The company should cover all expenses. I wish I never accepted this job, it’s just been a waste of time and a rollercoaster. They will also mismanage your paycheck. Unorganized from top to bottom and not a good place to work. Diversity is lacking and it’s apparent. Very odd vibe in the office. Poor technology provided. When you think Bally’s think “bare minimum” because that’s what you’ll receive.

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