Leadership is great, PTO not so much - Customer Service Representative Bamboo Health Employee Review

3.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The people are nice, and leadership is great, plus it’s WFH.

Cons

The external sites always have something that isn’t working correctly, which creates more calls from the users. PTO is not front loaded every January, you have to earn it as you go, and you have to use PTO if your sick while also getting an occurrence for that day.

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Bamboo Health Response
4y
Thanks for your review! We're consistently looking for feedback on how we can improve. While our salaried employees are offered ROWE (uncapped PTO), we understand there is room to offer more for our hourly employees. We will review our PTO policy for hourly employees to ensure we're competitive and can offer work/life balance.

Explore other reviews about Bamboo Health

5.0
Jan 28, 2026
Recommend
CEO approval
Business Outlook

Pros

My onboarding experience has been excellent so far. The caliber of well-rounded professionals and clinicians makes Bamboo an exceptional partner to those we serve. The technology stack is impressive, and—just as importantly—the people are welcoming, down-to-earth, professional, and truly GSD. What continues to excite me most is the direct alignment between what we deliver and how we scale across the entire health ecosystem. Patient outcomes improve by default because this company listens closely to its customers, understands real-time needs, and turns actionable data into meaningful impact.

Cons

I can't think of any right now.

2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

remote work, flexible time, not much else

Cons

every talented person leaves, a place that drains the light out, random decision making driven by ego, talking in circles rather than real strategy

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