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Banfield Pet Hospital

Engaged Employer

Lots of opportunities for improvement - Veterinary Assistant Banfield Pet Hospital Employee Review

2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts for our own pets.

Cons

Hourly rates don’t match with the cost of living. Annual raises are a joke. Corporate team seems to only focus on OWP enrollments and pets seen each week instead of listening to the employees in the field.

Explore other reviews about Banfield Pet Hospital

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The team is cooperative, and helpful.

Cons

The wellness plans are confusing to a lot of clients which causes misunderstandings and chaos from time to time. Not the people , its those wellness plans

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Banfield Pet Hospital Response
7mo
Thank you for sharing your thoughts and feedback—as well as where there could be opportunity. Listening and learning is very important to the feedback process. We wish you the very best in your future endeavors. 🧡
4.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive paid training, clear communication, excellent hardware for doing your job, remote positions available, Diversity and Inclusion is valued and openly discussed, pets and clients are valued.

Cons

Collections no matter how you phrase it is hard, this position requires cold calling customers that are past due on their wellness plans, Commission based dependent on how much you collect, short lunches, encouraged to not take PTO

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Banfield Pet Hospital Response
6d
Hi there—thank you for taking the time to share your experience. It’s welcome and appreciated. If you're comfortable sharing more, we encourage you to reach out to your P&O business partner anytime. Alternatively, the ombudsman program is also a resource.
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