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Banfield Pet Hospital

Engaged Employer

Would not recommend - Veterinary Assistant Banfield Pet Hospital Employee Review

3.0
Mar 24, 2021
Recommend
CEO approval
Business Outlook

Pros

3 free wellness plans. 401k. Vision/dental/health insurance (not amazing but at least it’s something?). Bonding with coworkers over shared suffering.

Cons

If you want to work in a environment where you come home physically, mentally, and emotionally exhausted for a thankless company and clients who verbally harass you for rewards this is the company for you!! If you get injured on the job they will try to force you to leave with no compensation since you are unable to perform your job description. Upper management is untrained and will see you as nothing more than a number. They are willing to fire everyone no matter how hard you work or how long you have been with the company. The only reward you get for being with the company is a gift card to their very expensive Banfield store that only sells Banfield merchandise. You can be amazing at your job, come in on your days off, help others, do things outside your job description, put up with harassment at the workplace and get nothing in return not even a good review from management. For upper management it’s all about the money not the employees, clients, or patients. The wellness plans creates clients that think they can get whatever they want and see a doctor whenever they want without an appointment for a “emergency” and if they don’t they will use terrible language and scream at you until management gives them what they want and it creates a environment of clients who treat you like your scum off the street to get what they want.

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Banfield Pet Hospital Response
5y
Thank you for bringing this to our attention. In order to connect you to the right resource and to ensure your experience is heard, please contact the AR Service Center at arservicecenter@banfield.com. -Banfield Pet Hospital

Explore other reviews about Banfield Pet Hospital

5.0
Nov 18, 2025
Recommend
CEO approval
Business Outlook

Pros

The team is cooperative, and helpful.

Cons

The wellness plans are confusing to a lot of clients which causes misunderstandings and chaos from time to time. Not the people , its those wellness plans

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Banfield Pet Hospital Response
7mo
Thank you for sharing your thoughts and feedback—as well as where there could be opportunity. Listening and learning is very important to the feedback process. We wish you the very best in your future endeavors. 🧡
2.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Discounts for our own pets.

Cons

Hourly rates don’t match with the cost of living. Annual raises are a joke. Corporate team seems to only focus on OWP enrollments and pets seen each week instead of listening to the employees in the field.

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