Deceiving - Customer Service Agent Barclays Employee Review

2.0
Jul 30, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is decent& health coverage is good.

Cons

Insane call volume, not real good training, constant changing within the company. Upper management dosent even let managers know what's going on to lower employees. They lie about moving up. Got to stay within metrics to not get written up & keep your job - that's if they don't outsource your unit & lay you off.

Explore other reviews about Barclays

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good environment to work in

Cons

Good environment to work in overall

4.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance and learning

Cons

few of the teams are slow paced and it is really difficult to get on track with the outside world once got used to it.

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