4.0
Aug 19, 2024
Current employee, more than 1 year
Henderson, NV
Recommend
CEO approval
Business Outlook
Pros
hybrid work options -great insurance -easy to learn if disciplined and motivated -customer support escalations - work life balance
Cons
-outsources jobs -no job security -affects the customer experience with no US-based customer support, this causes a lot of escalations/ misunderstandings and mistakes by outsourcing agents