Work-life balance is poor - Customer Service Representative (CSR) Barclays Employee Review

1.0
Nov 23, 2024
Recommend
CEO approval
Business Outlook

Pros

I was able to negotiate my salary and the work from home policy helped a smidge with work life balance.

Cons

- Sick Time Policy: The company allocates sick days as part of the benefits package, but using them comes with a point system that can impact your record for an entire year. It's important to consider this when managing your health days. There are no true mental health days or sick days, as they come at the cost of waiting an entire year before you can use them again. - Overpayment Issues: Be aware of the possibility of being overpaid, which might not be caught until later. The way it gets handled can be quite surprising. If you receive incentives, confirm the exact amount with your manager that should be on your check. Since there tends to be a range based on performance at most companies, make sure you get your earned incentive amount in writing. This way, there is accountability if the number is incorrect.

Explore other reviews about Barclays

5.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good environment to work in

Cons

Good environment to work in overall

4.0
Jul 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance and learning

Cons

few of the teams are slow paced and it is really difficult to get on track with the outside world once got used to it.

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