Good company if you have a good supervisor - Store Manager Bath & Body Works Employee Review

2.0
Sep 5, 2011
Recommend
CEO approval
Business Outlook

Pros

Great health benefits Good paid time off Great coaching and customer service "playbook" Exciting products Gratis Very good co-workers Very organized

Cons

Very little career advancement unless you are favored. Certain management can make your life difficult. Your supervisor can micromanage you to the point of wanting to walk out. Store Managers don't get to run their own stores, every action had to be approved to the point of absurdity. Upper management, DMs specifically, uneducated and not tested in the field. They throw a lot of tasks on your plate then say that customer service is number one priority. When you handle customer service first they question why tasks aren't complete. Hypocritical. Huge lack of leadership in this organization.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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