Management disrepectful - unorganized- need consistency in how things work between managers. - Sales Associate Bath & Body Works Employee Review

2.0
Oct 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Products - Good Discount - Awesome Customers

Cons

Senior Mngmt. very disrespectful - no organization - every person in management tells you to do things in a different way and therefore they are never happy! Training is pretty non-existent. There are different rules for different people depending on whether you are buddies with the senior manager. An employee who is friends with the manager was allowed on more than one occasion to wear shorts (even on Christmas Eve) when it is against dress code - anyone else would be sent home. The coupons customers bring in are too confusing not only for the consumer but for employees as well - which ones can be combined, can you use on sale items, etc. ? Manger yelled at employee at the register and the CUSTOMER had to tell her to be respectful and give the new girl a chance.

Explore other reviews about Bath & Body Works

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Super fun place to work at, free products

Cons

Can be difficult to work longer shifts, especially if you are sensitive to smells/prone to headaches

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

See reviews by: Helpful|Rating|Date|All