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      Bath & Body Works

      Engaged Employer

      Bath & Body Works reviews

      A good job to start at to get experience in customer service. - Sales Associate Bath & Body Works Employee Review

      1.0
      Oct 10, 2011
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain a lot of knowledge about customer service and retail sales.

      Cons

      Stressful work environment to always make sale targets. High turnover of managers and associates so it's hard to work together because there are always new people who don't know what they are doing and are always in training. Higher management comes in the store periodically to mainly criticise everything that is wrong right after a floorset is completed. There is little room for moving up in the company because new managers are brought in from other companies, and so they don't know what they are doing and they rely on asking lower associates what to do - when it should be that lower associates that should be promoted.

      Explore other reviews about Bath & Body Works

      5.0
      May 21, 2026
      Sales associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fun co-workers and friendly management

      Cons

      Floor sets are long and late but easy hours Random hours

      5.0
      Jul 7, 2026
      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

      Cons

      Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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