Let's face it, it's just lotion. - Co-Manager Bath & Body Works Employee Review

3.0
Dec 20, 2011
Recommend
CEO approval
Business Outlook

Pros

Except at Mother's Day and Holiday it's a fairly easy place to manage. You get to demo a lot of products and be hands on with the customers on a regular basis. The stores aren't huge so it's easy to keep everything under control and it's an easy store to close down at night. The company gives a lot of tools for product knowledge.

Cons

During peak the job becomes extremely hard physically. One bottle of lotion doesn't weigh much but a case of 36 does!! At Christmas much of the product has to be stored off-site and managers control the keys to those so much of the physical labor falls on them. The company is very into their coaching model and it can be very frustrating when you want to just say something instead you have to "ask vs tell" in a round about way. Sometimes communication isn't the most effective.

Explore other reviews about Bath & Body Works

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Generous pay for management, paid holidays and maternity leave for full timers, good benefits. Treats us more like humans than any other business I’ve ever worked for

Cons

Work/life balance can be hard, especially around the holidays

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

See reviews by: Helpful|Rating|Date|All