Walk Away..far far away!! - Sales Associate Bath & Body Works Employee Review

1.0
Nov 4, 2010
Recommend
CEO approval
Business Outlook

Pros

You get to see new products come out first.

Cons

Well, if you want hours this is not the place for you! If you want to work about 5 hrs a week...work here. The philsophy there is to hire a string of part timers and not giving them more than 5 hrs at a time so that they don't have to take a break. When you do actually work it is for minimum wage unless you are a manager. As a sales associate, you don't get any benefits. You are expected to sell like a commissioned sales associate, but it doesn't matter how much you sell. You still get paid the same. The manager won't give you any hours if you don't prove you are amazing at sales the first couple days working there. Why? Because the manager wants HER bonus. The only time you get to work a long shift is during floor sets on Sunday nights. This is where you rearrange the entire store for minum wage and don't get a break. Professonals that companies hire to do floorsets make a lot more than minum wage. I was there some times till 1 am. The worst part though is probably the on call shifts where you call an hour before the shift starts to see if they need you. When the manager wants to get rid of you, they just schedule you for all on call shifts and don't ever have you come in. Instead of having the courtesy to tell you it's not working out, they just waste your time with on call shifts. Yes, some of these complaints have to do with the particular store I was in. She was unprofessional and talked behind people's backs. All her other managers had quit by the time I quit. But, I do know that across the board, sales associates are treated as pretty much expendable. Oh, and I didn't put discount as a pro, because the sales they have for customers are usually better than the discount you get as a sales associate. I could go on and on, but I am going to spare you the rest. Just work some where else where you are appreciated.

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5.0
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Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

4.0
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Pros

Working at the Home Office space in Columbus was a huge perk. Star Bucks and employee only healthcare services provided onsite. Rich culture that encourages being yourself and working hard through partnerships with other associates.

Cons

Learning & Development within Human Resources was a very ambiguous field to work in. Management left me chasing my tail and sent me down rabbit holes they later scolded me for pursuing. There was one instance where I had to update Onboarding materials, I was told to use a specific font and to reach out to Marketing to obtain the font. Marketing told me that font was retired and I could use a variety of other fonts. My Manager told me "no you're going to use that font," I had no access to that font and she would not do anything to help grant me access to that font, I needed Adobe Pro installed on my computer to obtain the retired font, and she did not approve the budget request for me to get it installed. I had to go through IT to obtain a work around that she did not help with at all. I'm not sure if it was a test or what in the world she was doing, but it was that kind of indirect, weird, almost non sequitur responses from her while trying to deal with a simple request of utilizing the correct font that continued while working with her. "What do you want to work on?" I would explain what I wanted to work on. "Well no, that wouldn't be good at all, that would be a complete waste of time." I had a stellar experience working with the Learning & Development team in the Distribution Centers for 2.5 years, but moving to the Home Office space was a complete 360, from comfort and encouragement, to ambiguity and cold shoulders from leadership.

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