Very hot and cold. - Customer Sales Lead Bath & Body Works Employee Review

4.0
Feb 1, 2011
Recommend
CEO approval
Business Outlook

Pros

They expect nothing but the best from their employees. Very difficult for incompetent employees to slip through the cracks.

Cons

In my personal experience, I was worked like a dog. Not a whole lot of praise for doing well, but a heck of a lot of criticism for screwing up.

Explore other reviews about Bath & Body Works

5.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun co-workers and friendly management

Cons

Floor sets are long and late but easy hours Random hours

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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