four hour shifts, a couple times a week - Sales Associate Bath & Body Works Employee Review

3.0
Jun 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Really, the best thing about working there was the cross brand discount. I haven't used Bath & Body Works products since I was about fifteen, but could use my discount at Victoria's Secret which was excellent. I was surrounded by a lot of girls my own age and they were fun to be around and I got a lot of interaction with customers.

Cons

The smell of the store really gets to you after a while. As someone who is sensitive to smells and has asthma, I'd get pretty dizzy after a couple of hours, but I think that's to be expected working in such a pungent store. The scheduling is horrible. The shifts are for the most part set up in four hour blocks, and most employees only get two or three a week. Those shifts are "supplemented" by call in shifts which you have to call in an hour before your shift starts to see if they need you, and at my small store, they rarely did, even during the Christmas rush. Because of the short shifts, breaks don't exist either. Requesting time off is somewhat complicated, and all of the scheduling is impersonal and done online.

Explore other reviews about Bath & Body Works

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

I previously worked in the field (for a different brand) and we were always so weary of corporate teams coming into the stores. However, the corporate team at Bath & Body Works is absolutely incredible, supportive, and does everything they can to advocate for the stores. The entire Store Ops team is full of people who care deeply about the brand, the store associates, and the customer.

Cons

A lot of meetings. But being remote, it was nice to see faces throughout the day!

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Great brand to work for! Corporate leaders are great at motivating team down to associate level. (Not sure about Daniel yet though, I’m mostly referring to the tentured leadership team) There’s access to tools that offer clear communication (almost too much communication sometimes). Development is the core of this brand and managers are trained to foster internal talent when it’s identified. The product sold here is cherished by a huge fanbase as well- customers feed off of the excitement the associates have around the product.

Cons

Operationally demanding and challenging; don’t underestimate how much labor and planning goes into selling candles and lotion.

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