bad management - Customer Response Representative Baxter Employee Review

4.0
Oct 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Great pay and great coworkers

Cons

Bad management and Human Resources

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Baxter Response
3y
We greatly appreciate you taking the time to leave a review. We always strive to deliver a positive employee experience, and we are grateful to be surrounded by teams and people who challenge, support and inspire us daily. We're sorry, though, to read your comments regarding bad management, and we welcome you to reach out directly to us at BaxterCares@Baxter.com to understand this better.

Explore other reviews about Baxter

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for!

Cons

Needs better management process for growth

1.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Flexibility: The ability to work remotely was a massive benefit, allowing for great autonomy, daily independence, and the ability to focus entirely on deliverables without distraction. Product Portfolio: Working here provides excellent exposure to complex matrix operations,

Cons

Workplace Culture: The internal team environment can be highly toxic, fragmented, and lacking in genuine support or positive morale. There is an over-rotation on pointing out negativity rather than fostering constructive or collaborative growth. Management Style: There is a noticeable disconnect in leadership, with heavy systemic pressure and a cultural noise that can be difficult to navigate if you are not isolated from the main hubs. The level of micromanagement is exceptionally high, which stifles individual autonomy. Furthermore, cross-border or cross-functional communication with team members in other countries is heavily restricted and actively frowned upon, creating unnecessary operational silos.

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