Decent place to work - Customer Service Representative (CSR) Baxter Employee Review

3.0
Nov 2, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility is great, very good culture with the team

Cons

Unequal work/life balance, too much overtime, it’s easy to burn out

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Baxter Response
2y
Hi, thanks for being a part of our great teams in Toongabbie, New South Wales. Whilst we loved the comment regarding flexibility and good team culture, it's important to us that our employees feel supported and have a healthy balance, we recommend you discuss some of the above comments with your manager in your next ACE check-in to see how they can best support you and address these issues.

Explore other reviews about Baxter

5.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work for!

Cons

Needs better management process for growth

1.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Was a great company 5 years ago. Declined heavily in the last 3 years. Way too many lay offs and restructuring.

Cons

Favoritism. Manager has no answers looks to someone they manage for answers. This person gatekeeps information and is overall toxic. Contradictory instructions. Managers will rely on bad information and then different managers will give you conflicting orders. If you try to go to the upper managers they will terminate you and lie about it. You could be asked to solve problems you were not hired for.

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