Residential Sales is a dog with fleas - Residential Sales Representative Bay Alarm Employee Review

3.0
Sep 28, 2019
Recommend
CEO approval
Business Outlook

Pros

- They try to create an environment of team bonding even if it feels heavily forced and hokey. - Always have food at meetings. - Bay Alarm makes sense for commercial businesses. - Good training ground for installers and sales techs

Cons

Residential alarm sales at Bay Alarm is a loser. Unless you have a large territory (say over 250k households) you don't have a chance of making your numbers or a good income. You'll put in a lot of effort and time for a very small income. Forget about having Saturdays to yourself and family time around the holidays because you'll have appointments put on your schedule last minute. There is way too much competition from DIY solutions and people ok with just getting inexpensive cameras --- and things get more competitive every year. Bay Alarm is unwilling to acknowledge the numbers which say residential sales are dying for them. They'll just say you aren't working hard enough and say you need to do more door to door cold calling in communities (seriously?) and talk up the family owned business, local branches and all the benefits of great service. However, for 80% of the sales calls you'll go on that's a thin story given all the competitive options and the money Bay Alarm charges. Times have changed Bay Alarm and you may think you have changed with them but you haven't. You are stale and your screwy and complicated "automated home" offerings are far from best in class.

Explore other reviews about Bay Alarm

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that values hard work, dedication and commitment

Cons

Can be spread thin a few times as sometimes there just aren’t enough resources to help customers efficiently

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented and an amazing inclusive culture

Cons

I cant think of any cons. This company has provided stability, continuous education, and growth opportunities.

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