Good benefits - no long term commitment to employees - Commercial Sales Representative Bay Alarm Employee Review

4.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

401K Match Good Heath Benefits Excellent Training program

Cons

You can tell they're all about getting you in, really selling you on the company story, and then getting you out there selling, which is fine. The disconnect comes when they pride themselves on being family-run and their value proposition is excellent customer care. As a person of integrity, and maybe some naiveté in sales, it was hard to sell our distinction of amazing customer care and then see behind the scenes that customer care was the lowest priority. There is room for both, closing deals and keeping promises. Overall, I experienced great training, healthy competition, and I learned a lot in this role. But it the end, I felt very disposable, even though I was consistent with stellar customer reviews. This underscores the disconnection of the "we're family" mentality to the reality of takes place. Last thing, if you're new to sales, their goals ramp up to being very difficult to achieve, that's why the turnover is SO high in the sales department.

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Bay Alarm Response
4y
Thank you for sharing your feedback. I am glad the benefits and training worked out well for you. I am sorry to hear your perspective on how we value Customers. We are constantly working to make sure our Customers are getting top service in a timely manner. I would appreciate any information you can share on how we are missing the mark. I agree that as a Sales person you want to believe in what you are selling so I want to make sure we address this. Please reach out so we can discuss, I would really appreciate any information you can share with me.

Explore other reviews about Bay Alarm

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that values hard work, dedication and commitment

Cons

Can be spread thin a few times as sometimes there just aren’t enough resources to help customers efficiently

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented and an amazing inclusive culture

Cons

I cant think of any cons. This company has provided stability, continuous education, and growth opportunities.

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