Bay Alarm is a Great Company Overall - Alarm Dispatcher/Call Center Representative Bay Alarm Employee Review

4.0
Jan 25, 2016
Recommend
CEO approval
Business Outlook

Pros

- Compensation and Bonuses / - Benefits / - Hours / - Challenging

Cons

- Management/Supervisors (depending on what schedule you have some supervisors aren't the best to work for) / - Attendance strikes (even if you are deadly sick they stick with their motto regardless of the situation DON'T CALL OUT & DON'T BE LATE!) / - Micro managing (you are audited and held accountable for your ranking amongst other employees based on customer service, attendance, production score, and accuracy of how you handle alarms EVERYTHING IS RECORDED even when you walk to the bathroom there are cameras there is no room for error) / - Compensation ($16/hr. staring is a bit low for all that you are required to do but they do give raises if eligible every 90/180/365)/ - Training is intense if you go from working at Chuck E Cheese to here, get ready for corporate world!

Explore other reviews about Bay Alarm

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company that values hard work, dedication and commitment

Cons

Can be spread thin a few times as sometimes there just aren’t enough resources to help customers efficiently

5.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Family oriented and an amazing inclusive culture

Cons

I cant think of any cons. This company has provided stability, continuous education, and growth opportunities.

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