There was a palpable sense of stress and negativity, which made it challenging to work. The leadership and organizational teams frequently engaged in public blame-shifting, resulting in an environment where employees are reluctant to voice their concerns or offer feedback. There is an expectation of being available 24/7 making it difficult to achieve a healthy work-life balance. Essential tasks often relied heavily on manual processes which hindered efficiency and accuracy. The absence of modern data management tools and technology was a notable obstacle in delivering quality work. The lack of cross-training across departments created a significant hurdle leaving employees in the dark when seeking assistance from other teams, as there was never a clear point of contact. The use of offensive language during meetings detracted from a productive and respectful work atmosphere, making it challenging to maintain focus and professionalism.
