Disaster - Client Care Specialist Bazaarvoice Employee Review

1.0
Dec 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Cool office, PTO, good parking

Cons

Client Care management is untrustworthy, manipulative, and a culture killer. The team is overworked and under appreciated. This is what happens when you promote folks with no relevant management experience, or bring in your boy's club buddies even if they're a bad fit.

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Bazaarvoice Response
9y
Thanks for taking the time to write a review. We take our manager performance seriously. In just the last six months preceding your review, we have, in fact, done 360 reviews of our client care managers, inviting our client care employees to participate. I hope you chose to take part. You could also speak directly with your HR business partner or you could also call our compliance hotline to share your concerns anonymously. As you see, we have multiple means for reporting manager concerns and since we have recently surveyed our team, please follow through with one of these methods as a current employee.

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Cons

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Cons

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