Toxicity, Toxicity and More Toxicity. - Client Care Specialist Bazaarvoice Employee Review

Working on the Front Door is where you go to lose your soul. The management is toxic and they have absolutely no idea how to manage people and foster a team-oriented environment. Management constantly makes mistakes that puts others in a bad situation and then when confronted, they act in denial and do whatever it takes to protect themselves. It's seriously frightening to work for people who feel okay doing that. At times when the case load is extremely high and everyone is drowning unable to keep up, management won't even get in the case queue and do work to help the team out. There are also certain people on the team that make everyone so uncomfortable due to major favoritism, but the team is too afraid to speak up because of the backlash/denial they know they will receive. There is no hope for changing the way things are on this team. Major favoritism and gossip here folks. Snakes stick with snakes on the Front Door. Don't join this team. You will quickly realize it was a huge mistake.