Rev machine that doesn't care about it's employees - Anonymous employee Bazaarvoice Employee Review

1.0
Jan 22, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a strong market presence and loads of financial backing.

Cons

Where to begin? The company's core value are purely a publicity stunt. They tout Generosity and being Authentic but behind closed doors they are just like any other fortune 500 company, they only care about their revenue They acquired Curalate then immediately fired most of the staff. A large majority of the remaining staff have left or intend to leave as soon as they hit their retention period or find a better opportunity. There are multiple company wide surveys and communications around diversity, yet the the Executive Leadership Team resembles a stale loaf of white bread. The benefits BV offers are egregious. I can't believe that health insurance from a start up provided more coverage. The company cut 401k at the beginning of the pandemic despite back to back record breaking quarters. It seems like they're willing to invest an endless amount of money into sales but not elsewhere in the business. It seems like everyone is expected to work 10-12 hour days + weekends which is a great business model if you don't care about the mental health of your employees (also indicated by the fact that your health insurance doesn't cover therapy) If you're a prospect, do yourself a favor and look elsewhere or get your experience and get out before the crap hits the fan or you burn yourself out.

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Bazaarvoice Response
5y
Thanks for taking time to share feedback, and I’m sorry your experience at Bazaarvoice has been poor. Acquisition and integration is complex, and something we will constantly strive to improve. Bazaarvoice absolutely does care about the wellbeing and mental health of our teams - BVers are the foundation of every aspect of our success. Our benefit programs are benchmarked against tech industry peers, and include health plans covering therapy in multiple geographies (US included). In the last year we have also partnered with ModernHealth to provide digital programs, 1-1 coaching and therapy options for all our employees globally. I believe the issues you have experienced are likely caused by challenges that can occur during an acquisition when 2 health plans are brought together and impact provider networks. I’m very sorry that these were not resolved prior to your departure. Related to your feedback on 401K matching, it was indeed paused in May 2020 while we assessed the potential impact of COVID-19 (a similar exercise seen at several other companies given the period of uncertainty), but matching has been reinstated since November 2020. We constantly strive to improve our employee experience, so appreciate you taking the time to leave this review. We wish you the best in your career. VP, People and Talent

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5.0
Jul 22, 2026
Recommend
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Pros

Great culture and leadership. Company is headed in the right direction.

Cons

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3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work with highly intelligent and fun people -Work life balance/Remote work ability -Good benefits -Industry leader

Cons

-C Suite -Growth opportunities are limited due to office politics -Solutions are very pricey -Unreasonable goals -Below average pay -The culture that once was, is completely gone

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