A sales company with a technology problem - Account Manager Bazaarvoice Employee Review

1.0
Sep 16, 2021
Recommend
CEO approval
Business Outlook

Pros

- Market control - Mostly nice people - Some managers really look out for their teams, many problems are acknowledged, even if there is no solution.

Cons

- Disorganization - Too many roles, not enough product knowledge. This confuses clients and creates a disjointed experience for all involved. - Technology - Outdated + archaic systems make it difficult to serve customers. BV often lets products whither away and die, rather than fix them - i.e. *Curations*. - Pay/Benefits - On the low end for tech companies. Despite what most of the company thinks, not everyone lives in Texas without an income tax. Lack of 401k matching during COVID despite "record year" as reported by management. - Acquisition Challenges - Curalate team is dwindling fast one year post-acquisition. This has created many issues around functionality and a huge lack of product knowledge across BV. Curalate employees were also excluded from organization-wide bonus structure in June 2021, despite officially joining BV in September of 2020. All other employees qualify soon after starting.

Explore other reviews about Bazaarvoice

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and leadership. Company is headed in the right direction.

Cons

There is nothing I can think of

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work with highly intelligent and fun people -Work life balance/Remote work ability -Good benefits -Industry leader

Cons

-C Suite -Growth opportunities are limited due to office politics -Solutions are very pricey -Unreasonable goals -Below average pay -The culture that once was, is completely gone

4
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