Wouldn’t recommend - Customer Success Bazaarvoice Employee Review

1.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- If you’re in Austin, the people and activities are a ton of fun, and the office is beautiful. - The DEI task force is doing some great work. - Hours are quite flexible and WFH is not an issue.

Cons

- The pay is quite frankly embarrassing compared to other tech companies. By leaving, I was able to double my salary. - Management has a slew of issues - favoritism, borderline discriminatory when it comes to salary and opportunities, and a lot of micromanagement. Constantly talking about how much money they and the company have, but refuse to give anything more than a 3% raise. - The attrition is concerning and causes a lot of pain points for employees that do stick around- since acquiring Curalate summer 2020, over 85% of their employees have left. - Sales is known to lie to close a deal - good luck if you work with clients post-sale. - Support is largely located out of the US even though a majority of clients are US based. There are constant complaints of extremely slow response times and inaccurate answers.

Explore other reviews about Bazaarvoice

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and leadership. Company is headed in the right direction.

Cons

There is nothing I can think of

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work with highly intelligent and fun people -Work life balance/Remote work ability -Good benefits -Industry leader

Cons

-C Suite -Growth opportunities are limited due to office politics -Solutions are very pricey -Unreasonable goals -Below average pay -The culture that once was, is completely gone

4
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