Aug 17, 2016
Anonymous employee
Behavior Frontiers Response
9yBehavior Frontiers is constantly improving our company internally through various measures, but specifically, through our Quality Improvement Committee (QIC). Over the last year, the QIC sent out a survey to both clients and employees to identify areas where we could improve as a company. This committee is made up of clinical and administrative employees at all levels to ensure that we have input from across the company. With regard to scheduling, we have been holding weekly trainings for our schedulers so that they can continue to improve and serve our clients and employees better. Our very knowledgeable and professional HR department, which on boards many new employees each week, as well as supports our current employees, has recently expanded to include the addition of an HR Director to continue to improve this department. Although I am disappointed to hear that you believe that you are being “treated poorly,” I encourage you to bring-up specific examples to your supervisors or to the QIC, or considering joining the QIC, so that any concerns can be addressed in a constructive forum.
As for pay, our Recruiting Manager constantly looks to keep our rates at all levels consistent with market rates to ensure that we are able to hire and retain great employees. In addition, we provide a significant amount of training and oversight to our staff to ensure that they are able to provide the best service possible to our clients. We have had many employees move-up from the “front lines” to management positions over the past 12 years. Their love for helping children, as well as mine (I also started out as a therapist and worked my way up, so I know what it is like), along with providing effective ABA treatment, is what motivates our employees to continue to learn and grow within our company. The opportunities to learn, grow, and move-up are there for all of our behavior instructors, who love helping clients with autism, who have excellent performance, and who have the motivation to get their graduate degree and/or BCBA ® certification!