Not a steady income and corporate is a joke - Behavior Technician Behavior Frontiers Employee Review

2.0
Nov 3, 2019
Recommend
CEO approval
Business Outlook

Pros

The pay is better than most companies in this area! The clients are amazing. You get to build strong relationships with them and watch them grow and succeed. It truly warms your heart. The Training Coordinater is so sweet and helpful! She answers all questions that are brought to her. Senior Behavior Technicians are all really supportive and knowledgeable, they can be intimidating at first but they really care about the clients and are always there to support the techs with advice and ideas to become stronger techs. The BcBAs are very qualified and know their ABA. You can tell they have spent years in the field and always have an answer to any problem or program that needs some fine tuning.

Cons

This isn't the type of job you can rely on to pay your bills. Becoming a full-time employee is really difficult as clients schedules are constantly changing. Even when you do reach full time status you can lose it the next week, but they want people with open availability and no second job.. it doesnt make a lot of sense. There seems to be little reprimand to parents if they cancel all the time but employees are expected to never get sick or call out. I had multiple clients call out in a week and lost 16 hours. Scheduling is a joke and barely knows what's going on half the time. When a client cancels they say they'll try to find a fill in for you but almost never do. Then come to find out that there were 15 clients who needed a fill in that day. They intake an obscene amount of clients even though they dont have enough employees, and then they give hours to new clients but leave older clients without their necessarry/required hours. It's VERY unethical. I've overheard the SBTs talking about how difficult it is for them to get g.a. just to meet their hours and how much time they spend outside of work doing things for clients and case managers because it just needs to get done and no one else is doing it. The standards for employees have completely gone down since the original ACD left, she truly cared about the quality of service. The new ACD is doing the best she can but she was brought into this mess without being made aware of how bad it is and is doing her best to save a sinking ship. I have worked with Behavior Techs who have more knowledge than the C.M.s and constantly have to correct them because they give attention to behaviors or bring out programs that aren't appropriate for the clients. The parents are aware of this, too, and most dont even want C.M.s on their child's case. On top of all of this, now they're reprimanding employees for calling out and using their accrued sick time by revoking their admin/g.a. hours. It's illegal to slap employees on the wrist for that and to retalliate against them.

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Behavior Frontiers Response
6y
We are glad to hear you’ve had such positive experiences with our clients, BCBAs, Training Coordinator and Senior Behavior Technicians (SBTs) in the Sacramento region! It’s also great to know that you find our pay to be better than other agencies. This is something that we strive for in all of our regions, since we value each and every one of our team members and want them to feel appreciated for the hard work they do! To clarify our scheduling process with current and new clients, we do not take hours away from current clients in order to provide hours to new clients. Rather, we consistently hire to ensure we have staff for current and new clients, alike, so that all our clients receive services. Our hiring managers aim to be as transparent as possible during discussions and interviews with candidates for the BT position, explaining that the most needed hours of availability are between 3-8pm, when clients return home from school. We do not require “open availability,” or BTs to be available for the full day. In fact, our scheduling team works diligently with BTs to schedule around other jobs or their school schedule, to maximize their hours, and always try to give BTs the number of hours they request. We are clear from the start that full-time isn’t a guarantee, since most of our clients aren’t available for ABA therapy during school hours. Oftentimes, we schedule general administrative (GA) work for our BTs who are missing hours due to client cancellations or to prepare materials for client programs, as we never want our employees spending time outside of work on work-related items. Our case managers (CM) receive initial and ongoing supervisory training and oversight, but if you have concerns with an intervention, program, or recommendation made by a CM, we encourage you to contact your associate clinical director (ACD), who can address them in an appropriate manner. We do offer sick time (more than required in most locations) and employees may use accrued sick time, as deemed necessary. However, if employees are scheduled GA hours to give them extra hours and they cancel their therapy sessions for any reason, future scheduled GA sessions may be reduced or revoked. We encourage you to address any concerns regarding GA hours with your clinical management team or the HR department so that these matters may be addressed appropriately and professionally.

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5.0
May 26, 2026
Recommend
CEO approval
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Pros

Overall good company to work for. Had no issues during my time working for this company.

Cons

Travel time between clients. Lots of driving.

2.0
May 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The parties were fun and food was good.

Cons

You got to love when you leave a company and find out they took back ALL the contributions and match they give you for your 401k! Shysters.

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